What data do we collect automatically and why?
When you visit www.terraenergy.com.my and you have not otherwise identified yourself (e.g., via registration with a terraenergy Site), our web server automatically recognizes your domain name, but not your e-mail address. We collect the domain name and monitor general site use and traffic patterns to improve our web site and the products and services we offer. terraenergy uses web server logs to collect data for metric purposes. Examples of the types of data collected on the logs are IP addresses, referral pages, date and time of Site access, and Site visited. We may use collected data to customize the content and/or layout of our pages for each individual visitor.
Do we collect personal information?
In some cases, terraenergy requests personally identifiable information from you in order to satisfy the underlying transaction or purpose of your accessing the Site. Examples of personally identifiable information include names, e-mail addresses, mailing addresses, and the like. Please note that we do not consider aggregated information, from which personally identifiable information has been removed, to be private.
What happens if I register?
What security is provided?
We do not treat your general interaction with www.terraenergy.com.my (e.g., submission of suggestions) as confidential. However, certain terraenergy sites do conduct transactions for which heightened security is appropriate. For instance, certain terraenergy Sites encrypt your personal information (e.g., for transmission of credit card data), so that only appropriate personnel are able to decode your information. Note that most internet browsers also offer security alerts that permit you to determine whether your transmissions are protected. Please refer to the agreements and policies applicable to the terraenergy Site for which you provide personal information in order to assure that you understand applicable security practices.
When would we disclose your information?
We do not rent, sell, or trade any personally identifiable information about you (e.g., e-mail addresses) to third parties. In order to cooperate with legitimate governmental requests, subpoenas, or court orders, to protect terraenergy and/or terraenergy’s systems and customers, or to ensure the integrity and operation of terraenergy and/or terraenergy’s business and systems, terraenergy and/or terraenergy may access and disclose any information it considers necessary or appropriate under the circumstances.
What if data is transmitted internationally?
If you are one of our international guests, we realize that you may want to know whether your personal information will be transferred out of your country of origin. Please be aware that when you register or request a transaction on a terraenergy Site, your personal data may be transferred to computers outside of Malaysia in order to process your request.
Does this apply to all of the terraenergy Sites?
What about external links?
For the convenience of our Site visitors, terraenergy may provide links to third party web sites that are external to terraenergy. These web sites are not operated or controlled by terraenergy, and terraenergy is not responsible for the privacy practices or the content of such external web sites.
How do we keep current?